Grand Rapids Counseling Services does not sell or rent personal information regarding our clients to any third party. There are times when information is collected, such as when using our contact form, for billing purposes, or feedback to us. This information may include your name, address and e-mail address. Personal information is only collected when knowingly and voluntarily submitted by you.
If Grand Rapids Counseling Services receives information from you via e-mail or any other means, the information is in a secure environment. Your personal information will not be released unless Grand Rapids Counseling Services believes in good faith that the law requires it or your permission is granted.
For our internal purposes, we gather date, time, browser type, navigation history and IP address of all visitors to our site. This information does not contain anything that can identify users personally. We use this information for trend analysis and system administration, and to gather broad demographic information about our user base for aggregate use.